Help Center
What can we help you with?
Welcome to CreoTibi. We understand that shopping online can sometimes raise questions or concerns, and our goal is to address those inquiries and provide helpful information to ensure a smooth and enjoyable shopping experience. Whether you are a new or returning customer, we hope you find the information on this page helpful and informative. If you don’t find what you are looking for here, please contact us. Our support team is eager to assist you.
Frequently Asked Questions
Shipping and Delivery
Free US Shipping – We offer free shipping on all US orders!
Our mission is to ensure that you have
an exceptional shopping experience and for the products you purchase
from us to put a smile on your face.
We are committed to making sure your order is processed and shipped to you as quickly as possible. The majority of our items are made to order, so please allow some time to process.
A full list of product processing times can be found Here
You can read our full Shipping Policy Here
Returns
Our mission is to ensure that you have
an exceptional shopping experience and for the products you purchase
from us to put a smile on your face.
If for any reason you are not satisfied
with your purchase, you may return it for a replacement or store credit
within 15 days of receipt. You will find more information on our return
policy Here
If there was an issue with an item you
received, please login to your account to submit a return request. If
you do not have an account, please visit https://shopify.com/75042849049/account and sign up to initiate your return.
Contact Us
Still have questions? We're here to
help and would be happy to assist you further. Contact us for any
additional support you may need. CLICK HERE
to send us a message. This will generate an email for our customer
support team who are eager to help and will respond to your question as
soon as possible.
Privacy Policy
You will find our Privacy Policy Here
Terms of Service
You will find our Terms of Service Here